Publication Date: December 9, 2012 | ISBN-10: 1,743,331,363 ISBN-13 :978-1743331361 Edition: 4 pounds
The goal of any IT Service Management ITIL ® Foundation Certificate in IT Service Management exam, whether they are first of ITIL ITIL (IT Infrastructure Library) Fund completed Certification Kit is the most complete Guide ® learner or experienced IT professionals. Is still the number one IT management from Amazon.com Barnes and Noble and many best-selling book, the fourth edition of the study guide and online learning program, with the 2011 syllabus refresh, update, inspirational, in the first the attempt by a detailed plan of the ITIL ® foundation Certificate in IT Service Management exam. With new examples, instructions and warning the views of the ITIL ® Foundation Complete Certification Kit fourth edition, quoted many client ITIL ® certification, ITIL ® certified gold standard. "
Process, service and life-cycle management of IT as an industry standard ITIL ® Foundation exam is the most popular entry-level certification, especially from another career IT. The kit prepared for your certification exam, provide valuable information through the ITIL ® framework, ITIL ® Certification, IT Service Management as a practice. This certification kit contains a study guide, visit our online program with everything you need to prepare ITIL ® Foundation certification exam, including:
- A real-world scenario, described in the context of what you have learned, and service solutions. These measures include the thought-provoking questions to challenge your thinking and understanding.
- The first review of each chapter to help you zero, what you need to know, including the practice exam questions.
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