Publication Date: January 19, 2010 ISBN-10: 0073404845 ISBN-13 :978-0,073,404,844 Edition: 11
The ABC relationship sales through service 11e trains readers a specific, generic, step-by-step sales process is universal. The version of the sales process or system logical order, than any other text on the market: from planning and methods, close and follow-up of outstanding customer service. The goal of this text has been presented to the students of the sequence of steps in the sales process, providing many examples in every step should be, and how to relate to people in the sales process steps. This market leader text brings a comfortable and familiar way to sell disci
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